This website www.attero.in (“Website”) is operated and owned by Attero Recycling Private Limited (“We”, “Our” “Us”), a company incorporated under the laws of India, having its registered office at 2, C/o Saraswati Press, Green Park, Dehradun 248001, Uttarakhand, India and corporate office at A-72/A, Sector-64, Noida 201301, Uttar Pradesh, India

This Privacy Policy is an electronic record in the form of an electronic contract as per the Information Technology Act, 2000 and rules made thereunder (as amended from time to time) and does not require any physical or digital signature.

We respect the privacy of Our users ("Your" or "Yours" or "User") and We are fully committed to protect Your privacy while ensuring the security of Your Personal Information.

This Privacy Policy outlines how We collect, use, share, protect and process Your Personal Information, each time You visit Our Website. While You can browse certain sections of the Website without registering Yourself, please note that Our services are only available in India. Your Personal Information will primarily be stored and processed in India, under the applicable data protection laws which may be different than the country You are located in.

ACKNOWLEDGEMENT:

Please read this Privacy Policy before using Our Website. By using Our Website, providing Your Personal Information or by availing any services offered through the Website, You expressly agree to the terms and conditions of this Privacy Policy and be governed under the applicable laws of India. If You don’t agree to these terms, please do not use Our Website.

You understand and agree that when You access Our Website, You may be redirected to third-party domains that are not owned or managed by Us, You will be subjected to the terms and conditions and privacy policy of that third-party domains. If You use or access third party domains, We will not be held responsible for any claims that You make to Us.

We reserve the right, at any time and without prior notice to You, to update, revise, or alter this Privacy Policy. Any such revision, correction, or modification will become effective as soon as it is published on the Website. We request You to check this Privacy Policy from time to time.

INFORMATION THAT WE MAY COLLECT FROM YOU:

While using Our Website, We may ask You to provide Us with Your Personal Information that can be used to contact or identify You. We collect Your Personal Information only if it is required for Us to provide You with Our services.

For the purpose of this Privacy Policy, Personal Information mean any information that is related to You and which is either directly or indirectly capable of identifying You and including but not limited to Your: (a) Name; (b) password; (c) phone number; (d) email Id.

We also collect and process certain non-Personal Information automatically when You use Our Website. For the purpose of this Privacy Policy, non-Personal Information may include but is not limited to:

1. Usage Data: We collect information about how You use Our Website, types of content that You view, the features You use, Your searches & results, Your browsing information, the actions You take and the time, frequency and duration of Your activity. The last website or the URL from where You were redirected to Our Website.
2. Device Information: We collect information about the electronic device You use to access Our Website. Device information may include Your geographic location, internet connection, IP address, operating systems, browsing information, device type, unique device identifier, network information, metadata and other information.
3. Information from third parties: We may also obtain information about You from partnered third parties and researchers to serve ads on Our behalf across the internet and sometimes on Our Website. Third-party service providers may collect information about Your visits to the Website, and Your interaction with the services on the Website.
4. Location Information: We may collect Your geographic information or Your current location to provide You Our services.
5. Cookies and other Electronic Tools: Our Website uses cookies, pixel tags, and similar technologies to collect information about Your browsing activity. These technologies help Us remember Your preferences and improve Your overall experience on Our Website. You can erase or choose to disable/block these cookies through Your Device/browser settings. If You have turned cookies off, You may be prevented from using certain features of the Website and this may interfere with certain functionality of the Website.

Please note that We or any of Our partners or affiliates will never ask for Your Personal Information like debit/credit card PIN, net banking passwords via email or SMS or phone call.

PURPOSE OF COLLECTION, STORAGE, PROCESSING OF YOUR INFORMATION:

Your Personal and non-Personal Information will be stored in electronic form however certain data may be stored in physical form to provide You Our services, including processing transactions, fulfilling orders, and providing customer support. We may store Your Personal Data in India and/or in any other jurisdiction subject to applicable laws. We collect, store, share and process Your Personal and non-Personal Information for the following purpose:

1. Communication: We may use Your Personal to communicate with You about Your account, transactions, or inquiries, as well as to send You important updates or notifications about Our services.
2. Personalization: Your Personal and non-Personal Information helps Us personalize Your experience and tailor Our services to Your preferences and interests. This may include customizing content, offers, or recommendations.
3. Improvement and Development: We analyse Your Personal and non-Personal Information to improve Our services, and Website functionality, as well as to develop new features and offerings.
4. Marketing and Promotions: With Your consent, We may use Your Personal Information to send You marketing communications, promotions, or surveys that We believe may be of interest to You.
5. Compliance and Legal Obligations: We may process Your Personal and non-Personal Information to comply with applicable laws, regulations, legal processes, or contractual obligations, as well as to protect Our and Your public rights or safety.
6. Security: Your Personal and non-Personal Information is used to maintain and enforce information security protocols, identify potential security breaches, malware, or computer viruses, and to investigate, prevent, or address unlawful activities and suspected instances of fraud.
7. Research and Analytics: We may use Your Personal and non-Personal Information for research purposes, such as analysing trends, demographics, or user behaviour, to better understand You and improve Our services.
8. Responding to Queries: Your Personal Information enables Us to process and respond to any queries or requests You may have regarding the services provided by us.
9. Policy Amendments: Your Personal and non-Personal Information allows Us to inform You about any amendments to Our policies, ensuring transparency and compliance with applicable regulations.
10. Initiatives: To allow You to participate in interactive features offered through Our Website.
11. Others: In any other way We may describe when You provide the Information.

SHARING, TRANSFER OR DISCLOSURE OF YOUR INFORMATION

We understand the importance of keeping Your Personal and non-Personal Information confidential and We are committed to safeguarding it. However, there are circumstances where We may need to share, transfer, or disclose Your Personal and non-Personal Information with certain third parties, vendors, affiliates, pick-up partners, etc., for legitimate purposes. The following are the circumstances in which We may share Your Personal Information:

1. Third-Party Service Providers: We may engage third-party service providers to assist Us in providing services to You. These service providers may have access to Your Personal Information, but only to the extent necessary to perform their functions on Our behalf. We ensure that these service providers adhere to strict confidentiality and security standards.
2. Legal Compliance: We may disclose Your Personal Information when We are required to comply with applicable laws, regulations, legal processes, or government requests. This includes sharing Your Personal and non-Personal Information with law enforcement agencies, regulatory authorities, or other government bodies when necessary to protect Our rights, property, or safety, or that of Our users or the public.
3. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, Your Personal and non-Personal Information may be transferred or disclosed as part of the transaction. We will ensure that any such transfer or disclosure complies with applicable data protection laws and regulations.
4. With Your Consent: We may share or disclose Your Personal Information with Your explicit consent or as otherwise permitted by applicable laws and regulations.
5. Aggregated or De-Identified Data: We may share aggregated or anonymous data that does not personally identify You for various purposes, including research, analytics, and marketing.
6. Advertising Partners: We may share Your Personal and non-Personal Information with Our advertising partners to deliver personalized advertisements to You. However, We do not disclose Your Personal Information to Our advertising partners without Your explicit consent.
7. Other Circumstances: We may share or disclose Your Personal Information in other circumstances not covered above, but only when necessary and appropriate, and in compliance with applicable laws and regulations. We may share Your Personal Information or non- Personal Information with Our service providers to monitor and analyse the use of Our Website.
   
   We take all reasonable steps to ensure that any sharing, transfer, or disclosure of Your Personal and non-Personal Information is conducted securely and in accordance with this Privacy Policy and applicable laws. If You have any questions or concerns about the sharing, transfer, or disclosure of Your Personal Information, please contact Us.

YOUR RIGHTS

You have followings rights with respect to Your Personal Information:

1. Access and Update: You can access, review and update Your Personal Information directly through the functionalities provided on Our Website.
2. Correction and Deletion: If You believe any of Your Personal Information is inaccurate, outdated or incomplete, You can request corrections or deletions. We will take reasonable steps to verify Your request and make the necessary changes.
3. Withdrawal of consent: You have the right to withdraw Your consent to Our processing of Your Personal Information at any time. We request You to kindly send a written request at [email protected] with “Withdrawal of Consent” in the subject line. We will verify Your request and process it in accordance with this Privacy Policy and applicable laws. Please note that withdrawing consent may limit Your access and certain features of Our Website and/or services that rely on that information.

COOKIES AND WEB BEACON

To enhance Your experience and improve Our services, We use certain data collection tools like “cookies” on Our Website. These cookies help Us in analysing Website traffic patterns, assessing promotional activities, and building trust and security. Cookies are small files stored on Your computer, mobile device, tablet device etc, which enables Us to offer certain features and reduce the frequency of password prompts during a session. Please note that, cookies do not contain Personal Information but may provide targeted content based on how You use Our Website and Services.

Most cookies, referred to as “session cookies” are automatically deleted at the end of Your browsing session. While You have the option to decline or delete Our cookies through Your browser settings, this may limit Your access to certain features of Our Website and services and necessitate more frequent password prompts during a session.

Furthermore, You may encounter cookies or similar tracking tools from third parties on some pages of the Website, over which We have no control.

We utilize cookies from third-party partners like Google Analytics for marketing and analytical purposes to better understand Your behaviour on Our Website. Google Analytics assists Us in analysing how You interact with Our Website. For more information on how Google utilizes Your Personal Information, You can review their Privacy Policy here: https://www.google.com/intl/en/policies/privacy/, and You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

DATA RETENTION

We will only retain Your Personal Information and non-Personal Information for as long as it is necessary for Us to fulfil the purpose for which it was collected or as required by law. However, We may retain data related to You if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if We believe it may be necessary to prevent fraud or future abuse; to enable Us to exercise Our legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain Your data in anonymised form for analytical and research purposes.

SECURITY SAFEGUARDS

We take the security of Your Personal and non-Personal Information very seriously. We are committed to protecting Your information using industry standard security practices and procedures. These practices include a combination of technical, operational, managerial, and physical controls designed to safeguard Your information from unauthorized access, disclosure or alteration while it is in Our possession and control.

While We strive to keep Your information secure, it is important to understand that no internet transmission or electronic storage method is 100% secure. By using Our Website You acknowledge that We cannot be held liable in any manner for the loss of Your information due to any force majeure event and We cannot guarantee absolute security of Your information. By using Our services, You acknowledge that any information You transmit to Us, including Personal Information, is done at Your own risk.

MINORS

Our Website and the services We offer through Our Website are intended for the users who are able to enter into a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect Personal Information from individuals under the age of 18 years. Individuals under the age of 18 years may access the Website or its contents only under the supervision and with prior consent of a parent or guardian.

GRIEVANCE OFFICER

In the event of any complaint relating to any terms of this Privacy Policy or processing, storing and retention of Your Personal Information by Us, You may contact Our grievance officer at the below-mentioned details by writing “Grievance” in the subject:

Email Id: [email protected]